Stop Listening to the Customer

  • ISBN #9780730370574
  • Adam Ferrier, Jen Flemming
  • Paperback
  • Ships in 3-10 days
  • Ships in 3-10 days

Stop Listening to the Customer

  • ISBN #9780730370574
  • Adam Ferrier, Jen Flemming
  • Paperback
  • Ships in 3-10 days
  • Ships in 3-10 days

$29.56 ex GST

Adam Ferrier draws on his years of creative agency experience, the wisdom of other voices, as well as marketing science to outline the dangers of listening to the customer too much and reveals what you can do about it.
  • Product Details
  • Delivery & Returns
  • The customer is not always right. Far from it. What the customer wants is often at odds with what is best for the business or brand. Adam draws on his years of creative agency experience, the wisdom of other voices, as well as marketing science to outline the dangers of listening to the customer too much and reveals what you can do about it. This book will show you how to build a strong brand or business.
    • Format: Paperback / softback
    • Publication Date: 02/02/2020
    • Publisher: John Wiley & Sons Australia Ltd
    • Country of Origin: Australia
    • Pages: 224
    • Dimensions (mm): 226x152x20mm
    • Weight: 272g
  • There is no Handling & Delivery cost for orders over $50 ex GST unless there are large items in your order.

    Orders under $50 (ex GST) & excluding Gift Card only orders :
    $6.00 ex GST ($6.90 incl GST)
    Surcharge for Rural Delivery addresses $3.13 ex GST ($3.60 incl GST) for orders under $50 ex GST
    Orders with only Gift cards under $50 are charged $2.52 ex GST ($2.90 incl GST)

    There is no Handling & Delivery cost for eGift card orders.

    Charges for Large or Bulky items . These are indicated by the Large item icon.
    Regardless of total order value: first unit $8.70 ex GST ( $10 incl GST), then every subsequent unit $4.35 ex GST ($5 incl GST)

    Read more about Delivery Information
    Read our Returns and Exchanges Policy

  • Product Details
    The customer is not always right. Far from it. What the customer wants is often at odds with what is best for the business or brand. Adam draws on his years of creative agency experience, the wisdom of other voices, as well as marketing science to outline the dangers of listening to the customer too much and reveals what you can do about it. This book will show you how to build a strong brand or business.
    • Format: Paperback / softback
    • Publication Date: 02/02/2020
    • Publisher: John Wiley & Sons Australia Ltd
    • Country of Origin: Australia
    • Pages: 224
    • Dimensions (mm): 226x152x20mm
    • Weight: 272g
  • Delivery & Returns

You might also like...

Property Quadrants

$26.08 ex GST

Ships in 3-10 days

The Art Of Clear Thinking

$34.77 ex GST

Ships in 3-10 days

Blue Ocean Strategy: Expanded ...

$56.52 ex GST

Ships in 3-10 days

This Is Marketing

$34.77 ex GST

Ships in 3-10 days

Good With Money: 8 Simple Step...

$34.77 ex GST

Ships in 3-10 days

Recently Viewed

Stop Listening To The Customer

$29.56 ex GST

Ships in 3-10 days

You might also like...

Property Quadrants

$26.08 ex GST

Ships in 3-10 days

The Art Of Clear Thinking

$34.77 ex GST

Ships in 3-10 days

Blue Ocean Strategy: Expanded ...

$56.52 ex GST

Ships in 3-10 days

This Is Marketing

$34.77 ex GST

Ships in 3-10 days

Good With Money: 8 Simple Step...

$34.77 ex GST

Ships in 3-10 days

Recently Viewed

Stop Listening To The Customer

$29.56 ex GST

Ships in 3-10 days